Conducting Business with Us

Water and sewer services are essential. As the COVID-19/Coronavirus pandemic impacts our community, we're working to ensure that our customers' needs continue to be met while we do our part to mitigate this serious issue. As we implement adjustments to the way we conduct business with our customers, please refer to this page for guidance on how to best reach us and get the information or service that you need.

Not finding what you're looking for? Please feel free to send us an email to info@spwater.org. Emails are monitored during normal business hours, Monday-Friday from 8:00am - 4:30pm.

For Customers

To report a water or sewer emergency
Call 425.392.6256 and follow recording prompts. more information
For non-urgent customer account inquiries
Email billing@spwater.org. Emails monitoried M-F 8:00am-4:30pm
For account access and payment optionsVisit Account Access and Payment In-person option suspended
To start or stop water and sewer serviceVisit Start or Stop Water/Sewer Service







Public Records

To request public records
Submit a Public Records Request Form.




Board of Commissioner Meetings
Meetings are held the first 3 Mondays of each month at 3:30pm.

To submit written public comment
Email administration@spwater.orgDeadline:12:00 noon the day of a meeting.
To view Board agendas/packets/minutes
Visit the Agendas, Packets and Minutes Center
To view or participate in remote Board meetings, including providing verbal comment.
Refer to the meeting agenda for remote dial-in access instructions.
For detailed Zoom instructions please visit:
Public access to remote Board meetings: Zoom instructions (PDF)








For Builders and Developers (Developer Extension Agreements)

For existing projects
Email or call your District contact. Staff directory
For new project inquiries and questionsEmail DEA@spwater.org.
For information on process, specifications, regulations, and feesVisit the Builders/Developers page.