Conducting Business with Us

During the COVID-19 pandemic, we implemented adjustments to the way we conducted business with our customers so that we could continue meeting their needs. As we re-open our office, we are maintaining certain practices that have provided greater efficiency in conducting business. Please refer to this page for guidance on how to best reach us and get the information or service that you need.

Not finding what you're looking for? Please feel free to send us an email to info@spwater.org. Emails are monitored during normal business hours, Monday-Friday from 8:00am - 4:30pm.

For Customers

To report a water or sewer emergencyCall 425.392.6256 and follow recording prompts. more information
For non-urgent customer account inquiriesEmail billing@spwater.org. Emails monitoried M-F 8:00am-4:30pm
For account access and payment optionsVisit Account Access and Payment
To start or stop water and sewer serviceVisit Start or Stop Water/Sewer Service



 
 
 


Public Records

To request public recordsSubmit a Public Records Request Form.




Board of Commissioner Meetings

Meetings are held the first 3 Mondays of each month at 3:30pm.

To submit written public commentEmail administration@spwater.orgDeadline:12:00 noon the day of a meeting.
To view Board agendas/packets/minutesVisit the Agendas, Packets and Minutes Center
To view or participate in remote Board meetings, including providing verbal comment.Refer to the meeting agenda for remote dial-in access instructions.
 For detailed Zoom instructions please visit:
Public access to remote Board meetings: Zoom instructions (PDF)








For Builders and Developers (Developer Extension Agreements)

For existing projectsEmail or call your District contact. Staff directory
For new project inquiries and questionsEmail DEA@spwater.org.
For information on process, specifications, regulations, and feesVisit the Builders/Developers page.