The Commissioners may review policy application and determinations under the following circumstances: to hear and decide appeals where it is alleged there is error in any order, requirement, decision or determination made by an administrative official in the enforcement or application of District policy; to hear and decide special exemption or general modification or revision to the terms of the policy; to authorize upon appeal in specific cases such variance from the terms of the policy as will not be contrary to public interest, where, owing to special conditions, a literal enforcement of the provisions of the policy will result in practical difficulty or unnecessary hardship, so that the spirit of the policy shall be observed.
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